Different approach to a traditional service

Choose from our Internet & Voice over IP plans.

Use your existing internet connection or choose from one of the fibre access plans below


VoIP Telephony

Cost effective plans for home & business

Plan TypeLocal No.sLocal MinsNZ Nat'l MinNZ Mobile MinsDevices/ConnectionsSmart FeaturesP/mth fee
Single VoIP Extension1Pay as you go Calling. See rates below1Yes$10.00
Residential Plus16004004002Yes$80.00
SOHO210005004006Yes$130.00
Small Business5250012008009Yes$200.00
SME Basic1030003000120013Yes$290.00

  • BYO Internet (VDSL or Fibre) or choose an internet plan below.
  • Need VoIP handsets? See our great range of VoIP telephones & accessories.
  • Requires VoIP capable router - we'll help with set up
  • Bring your own number/s @ $15.00 p/number one off cost
  • Add devices, Lines, DDI numbers & change calling minutes plans as required
  • Call minutes used above included minutes are charged at standard call rates - Check VoIP Telephony Plan Call Rates
  • Smart Features include: Auto Attendant (2 level) / Voicemail / Voicemail to Email / Call Diversion
  • No contract

  • Internet

    Fast reliable, business grade internet

    Plan TypeDownload SpeedUpload SpeedSuitable for VoIP PlansData AllowanceRouterp/mth fee
    Residential 10010020Residential & SoHo UnlimitedBYO$85.00
    Residential 20020020Residential & SoHoUnlimitedBYO$110.00
    Business 100100100Small Business. UnlimitedBYO$122.00
    Business 200200200Small BusinessUnlimitedBYO$143.00
    Business 500500MAXSuitable for all VoIP PlansUnlimitedBYO$160.00

  • Nationwide Fibre connections only. Contact us regarding copper connections
  • BYO Modem/Router - Routers available for purchase
  • Add VoIP lines & calling to any Internet plan
  • Public IP available at additional cost - Standard installation free*
  • Residential connections available at residential addresses only
  • 12 month term
  • A: When moving from a traditional telephone service to VoIP, the steps are:
  • Step 1. Confirm fibre broadband is available in your locations. Check NZ broadband map
  • Step 2. Liaise with GTL to ensure you have the right choice of plan & equipment. We'll send you a quote to confirm. When agreed, we'll process an order:
  • Nb: If no fibre connections present a 'new connection' process will kicked off with Chorus or your local network provider. GTL will assist & liaise on your behalf, however access to your premises will be required for both inspection & installation.
  • NB. If changing to GTL Internet. When purchasing a internet router from GTL - we'll setup your account and phone registrations & send you a pre-configured router. If using your existing router - we'll send you instructions on how to change to GTL Internet access.
  • Step 3. Confirm what telephone numbers are to move to VoIP & notify current provider
  • Step 4. Install VoIP telephones and equipment on site or DYI installation
  • Step 5. Test network connection, equipment, phones with GTL NOC
  • Step 6. Train users & ensure all is ready to go!
  • Step 7. Port telephone numbers to VoIP service & decommission PBX equipment.
  • NB. If GTL decommission your existing PBX. We''ll dispose of it with E-Waste NZ
    Calculate monthly & one off charges. Open our VoIP Plans & options online calculator - Click here
    If you have an existing Samsung PBX with Samsung IP phones, then GTL Networks can re-format your existing telephones to work on GTL Cloud. So you will save on not needing to purchase new handsets. GTL can even refurbish & refresh your existing handsets in the process!
  • Find out more & arrange quotation

  • Managed Networks

    Networks specifically designed for you

    Plan TypeDownloadUploadSuitable for VoIPDataRouterp/mth fee
    Managed 100100100VoIP Telephony/Hosted PBX/SIP TksUnlimited InternetIncluded$195.00
    Managed 200200200VoIP Telephony/Hosted PBX/SIP TksUnlimited InternetIncluded$245.00
    WAN 100100100100MB Branch Network ConnectionWAN OnlyIncluded$220.00
    WAN 200200200200MB Branch Network ConnectionWAN OnlyIncluded$260.00

    More on managed networks

  • Nationwide Fibre connections only
  • Managed Juniper router included
  • QOS Network. VoIP Prioritisation
  • 1x Public IP included
  • Single site connections include internet access. WAN networks must have internet access added - see Manged Networks page
  • Standard fibre installation - free* for standard installations
  • Add Hosted cloud PBX & calling or SIP Trunk lines
  • 24 month term
  • Find out more..

  • Hosted cloud PBX

    via Managed QOS Network

    Robust, Full featured, Hosted PBX

    Plan TypeLocal No.sLocal MinsNZ Nat'l MinNZ Mob MinsLines/DevicesPBX FeaturesP/Mnth fee
    Hosted SME10500025001500Max 15Yes$350.00
    Hosted SME+20800040002000Max 25Yes$550.00
    Hosted Business301000060004000Max 35Yes$835.00
    Dedicated Voice QOS / Managed Network Connection. Required for any Hosted PBX Plan$220.00

    More on managed networks & hosted VoIP

  • Tailored solutions managed from start to completion.
  • Need VoIP handsets? see our great range of VoIP telephones & accessories.
  • Bring your own numbers - Free
  • Dedicated Managed delivery circuit, providing QOS & priortised VoIP. Nb Connection does not provide Internet access
  • Internet access on Managed circuit available as an 'add on' see Managed Networks WAN
  • PBX Features include: Auto Attendant (multi level) / Voicemail / Voicemail to Email / Call Diversion / Call Groups / Call Twinning
  • Calling minutes above plan minutes will be charged at standard call rates. Check SIP TK call rates.
  • 24 Month Term

  • SIP Trunks

    via Managed QOS Network

    Business grade, managed VoIP delivery

    Plan TypeSIP TK LinesLocal MinsNZ Nat'l MinNZ Mobile MinInternet Access$ p/mth Excl GST
    SIP TK55Pay as you goPay as you goPay as you goIncluded$52.00
    SIP TK1010Pay as you goPay as you goPay as you goIncluded$100.00
    SIP TK2020Pay as you goPay as you goPay as you goIncluded$200.00
    SIP TK5 +5300020001000Included$230.00
    SIP TK10 +10400030002000Included$370.00
    QOS / Managed Network Connection. Required for any SIP TK Plan100/100 Unlimited$195.00

    More on managed networks & SIP trunks

  • Dedicated Managed delivery circuit, providing QOS & priortised VoIP. Including Internet access. See more details on Managed Network plans Managed Networks WAN
  • Prioritised VoIP Traffic
  • Managed on-site router
  • Bring your own numbers - Number porting fee applies @$11.00 p/No.
  • Calling minutes above plan included minutes charged at standard call rates. Check SIP TK Call Rates
  • Local PBX configuration required - we can assist your supplier or provide this service direct.
  • PBX licensing may be required
  • 24 Month Term
  • A: When moving from a traditional public Internet & telephone services to Managed Networks and Hosted VoIP, the steps are:
  • Step 1. Confirm fibre broadband is available in your locations. Check NZ broadband map
  • Step 2. Liaise with GTL to ensure you have the right choice of network/WAN connections, Hosted VoIP plans & branch equipment. We'll send you a quote to confirm. When agreed, we'll process an order:
  • Nb: If no fibre connections present a 'new connection' process will need to be kicked off with Chorus or your local network provider. GTL will assist & liaise on your behalf, however access to your premises will be required by the installing technicians for both inspection & installation.
  • Step 3. We will confirm your Cloud PBX setup - call flows, hunt groups, twinning calls, confirm which telephone numbers are to move to VoIP & notify current provider. We'll also liaise with your IT company/person to ensure we have the correct router & firewall settings to suit your particular requirements.
  • Step 4. GTL will arrange & call to each of your premises requiring network connection and connect the managed router. During this visit we will test internet access & WAN access, then advise your IT people connection is available for testing & connection to your LAN. During this visit we will also test VoIP access.
  • If you have opted for DYI install by your IT people or your staff, during this visit would be a good time to have the GTL tech explain the process of connection etc.
  • Step 5. If GTL on-site installation has been arranged we will arrange & install VoIP telephones and equipment on site. If DYI installation is opted for, GTL will be available to assist with this step
  • Step 6. Train users & ensure all is ready to go!
  • Step 7. Port telephone numbers to VoIP service & decommission PBX equipment.
  • NB. If GTL decommission your existing PBX. We''ll dispose of it with E-Waste NZ
    Calculate monthly & one off charges. Open our Managed Network & Services online calculator - Click here
    Calculate monthly & on off charges. Open our Hosted Cloud PBX online calculator - Click here
    Calculate monthly & one off charges. Open our SIP Trunk via Managed Network online calculator - Click here

    FAQs

    For an indication of installation charges - Click to open Chorus Pricing. Note: Standard installation charges are free with Managed Network plans
    A: Contact GTL Networks. We’ll confirm you have the correct options & put the service order in place
    Manged networks provide a direct network path with QOS, an IP mechanism to proritise VoIP traffic. Improving speech quality and providing network monitoring. Manged networks also provide inter-branch networking when multiple sites are required within a single private network. Check our Managed Networks page
    Open our comparisons page to see some basic examples of how GTL Cloud stacks up!
    Great call rates applied to VoIP Telephony plans 'Residential Plus', 'SOHO', 'Small Business', & 'SME Basic plans - Click here to open call rates
    Yes. If your phones are STD SIP compliant then most likely than can connect. Common SIP IP phones in NZ are:
  • Yealink
  • Snom
  • Gigaset
  • Cisco - various models only
  • Polycom
  • No. If your phones are ex PBX phones they most likely will not connect. Common PBX IP phone brands in NZ are:
  • Alcatel
  • Avaya - limited models are SIP compliant
  • Nortel
  • NEC
  • Samsung - limited models & firmware are SIP compliant
  • Great call rates applied to Managed Internet connections 'Hosted Cloud PBX' & 'SIP Trunks' plans - Click to open call rates
    That's not an easy question. There are so many possible makes & models of broadband routers that we can't possibly cover them all. However there are dos & don'ts regarding routers for VoIP connections.
  • Do's:
  • Disable 'SIP ALG' or 'SIP IP Helper' on your router
  • Ensure your router is capable of 'Port Forwarding' (normally not required)
  • 'AC' Wifi is preferred for Wifi phones but 'n' is also suitable
  • Don'ts:
  • Generally routers that have built-in ATA (analog telephone adapter) ports can be problematic
  • Generally 'free' routers from internet carriers are not up to the job of VoIP. However it pays to check.
  • Entry level Router/Modem makes that are recommended for basic VoIP use are: (in our opinion) (NB. does not apply to every model)
  • Asus
  • DrayTek
  • Linksys
  • MikroTik
  • Netgear
  • Check our router products
    A: When you register for GTL Cloud VoIP service you'll be given a user group & realm to connect via along with a user name & password.
  • You'll need to be able to access the IP phones configuration settings.
  • Proxy Address - this will be the realm address advised by GTL
  • User Name - Assigned by GTL
  • Password - Assigned by GTL
  • All other settings are STD SIP compliant
  • A: When you register for GTL Cloud VoIP service you'll be given a user group & realm to connect via along with a user name & password.
  • You'll need to be able to access the Softphones configuration settings.
  • Proxy Address - this will be the realm address advised by GTL
  • User Name - Assigned by GTL
  • Password - Assigned by GTL
  • All other settings are STD SIP compliant

  • Contact Us

    Telephone 09 415 6711
    enquiries@gtlms.co.nz
    We’ll confirm requirements & send a no obligation quote

    The VoIP Report – How it all fits together

    The VoIP Report – Introduction to VoIP