ucplus – Unified communications

uc Plus brings telephony integration to the desktop

unlocking features of the applications you use everyday


Dial Telephone numbers direct from webpages

Integration with CRM suites & databases

Contact Pop / Caller preview / Call control & much more

ucplus Express

ucplus Express is the entry level version of ucplus and provides an extensive range of features at a very cost-effective price point. Features include call control, click-to-dial, call history, screen popping (Outlook, IBM/Lotus Notes and Google Contacts), integration with Skype for Business, real time presence and availability, instant messaging, custom events and kuando BusyLight & Embrava Blanclight support.


ucplus Extra

ucplus Extra is the mid-range license type and includes all the features of the Express license plus user and extension “combined” presence, preferred device selection, availability actions and all-device caller preview. The Extra license is particularly useful for users managing multiple devices e.g. a desk phone in the office and an IP or softphone when at home.


ucplus Fusion

ucplus Fusion is the top-level license and includes all the features of the Extra license plus integration to an extended range of business application integrations. See list below

Also available for Mac computers.


ucplus Operator

ucplus Operator is a fully featured PC-based operator console intuitively enabling the user to effectively distribute calls across a single or multiple sites.

  • Accountancy:
  • QuickBooks / Practice Manager / Opera 3 / 50 Complete Accounting / Admin Consult / Admin IS
  • Automotive & Transport:
  • Evocab / Autocab / Envoy Taxi dispatch / Mercury / Tankerbase / Infocabs / Autopart / Cabmate / RoadComm / TechMan / Arcus / TALIS CRM
  • Construction:
  • Opera II CIS / Project-Sales Achiever / Simma CMS Net
  • Education:
  • Flexkids / PASS
  • Financial / Insurance:
  • Accredo / Afas Online / Profit / eAgent / Dataflow 32 / Exact Online / Globe / Intact IQ / Inteligent Office / Dynamics AX / QQ Catalyst / SAGE (50 Accounts) / Access Dimensions / V1 Project Accounting
  • General CRM:
  • EvoNet / Call Pro / Sales Information Systems / Clarity / ConnectWise / Goldmine / IBM Notes / Goldmine / Legrand CRM / Logical Office / Busy Desk / Maximiser / Microsoft Access / Microsoft Dynamics / Microsoft LDAP / Microsoft ODBC / Microsoft Outlook / Netsuite CRM / Odoo / Pipedrive / Property Access CRM / ACT! Professional / Sage CRM / Sage Saleslogix / Salesforce / Sugar CRM / SuperOffice / ACT! Premium / Teamleader / TOPdesk / Pyramid CRM / vtiger CRM / Workbooks / Zoho CRM
  • Healthcare:
  • e-Clinic / NEDAP ONS / Practice Management
  • Help Desk:
  • Kayako / NetHelpDesk / Team Support / Zoho Desk
  • Housing:
  • Acquaint CRM / Capita Housing / RPM
  • Legal:
  • Advice Pro / Amicus Attorney / ActaLibra / SOS Connect / Tikit Practice Case Management
  • Logistics/ERP:
  • Aspin ERP / Autotask / Synergy / Stockmater / Microsoft Dynamics AX / Opera II / SAP Business 1 / Workspace / Severea / Orderwise / Xero WorkflowMax
  • Property:
  • QLX / Agent Pro / Dezrez, Rezi / PCHomes / Veco / Encore Live / Max Immo / Pyramid / Realworks / Reapit / Rentman / Orange / Vebra Live / WinMan CFP
  • Recruitment:
  • Arithon, Adapt, Bullhorn, MatchMaker, Careix, RDB Pro Net, ITRIS, TrackerRMS, Voyager, Zoho Recruit
  • Security:
  • WinSIMS, AlarmMaster

    Inquire if your database is not listed above

  • Alcatel Omni PCX Office - Requires 3rd Party CSTA license
  • Avaya IP Office - Requires 3rd Party TAPI Licensing & configuration
  • Cisco Unified Call Manager - Requires Cisco TAPI driver
  • NEC SL2100 / NEC SV9100 - Requires 3rd Party TAPI licensing
  • Unify OpenScape Office (MX/LX) - Requires Spare CSTA License
  • uaCSTA Handsets / Yealink T40 series / Snom / Panasonic / Mitel
  • More Informationdownload the ucplus brochure

    More Specsvisit plus-software.com

    Questions? – Call GTL on 09 415 6711 or send us a note ‘Contact Us’

    FAQs

    A: Contact GTL Networks. We’ll confirm you have the correct options & supply a quotation
    A: Supported Browsers
  • Internet Explorer (PC) V11* (Tele No. Detection 1.1.0)
  • Microsoft Edge V44.X+ (Tele No. Detection 1.2.2)
  • Google Chrome (PC,Mac) V63.0+ (Tele No. Detection 1.1.7)
  • Mozilla FireFox (PC) V57.x+ (Tele No. Detection 1.2.2)
  • Opera (PC.Mac) V47+ (Tele No. Detection 1.1.7)
  • Safari (Mac) V11.0+ (Tele No. Detection 1.2.2)
  • * Microsoft security patch MS14-080 stops web-page dialing working with IE11.
  • Skype for Business Supported Versions:
  • Skype for Business 2015 and 2016 client Enhancements Supported Versions
  • Directory integration:
  • Microsoft Active Directory 2000, 2003, 2003 (R2), 2008, 2008 (R2) and 2012
  • Calendar Integration: Microsoft Exchange 2010- 2013
  • Microsoft Components:
  • NET Framework
  • SQL Server Express 2008 R2 (required and shipped with software) up to 2.5 version.
  • NET 4.0 Framework (required and shipped with software) up to 2.5 version.
  • NET 4.5 Framework (required and shipped with software) from 2.6 version
  • A: Yes. We have a team of technicians ready to help. When discussing with GTL - let us know you will require full installation
    A: Yes a 30 day trial is available on application Contact GTL Networks to arrange
    A: UCOperator PC Requirements:
  • OS: Win 10 / 8.1 / 8 / 7 Pro 32 & 64 bit
  • Processor: 1.8 GHz
  • SVGA display
  • System Memory: 2GB
  • 1GB Free HDD space
  • Network adapter
  • NB. Max Operators per Server/Site - Up to 6 Operators
  • A: uc plus User PC Requirements:
  • OS: Win 10 / 8.1 / 8 / 7 Pro
  • Processor - 1.8 GHz
  • SVGA display
  • System Memory - 2GB Memory
  • 1GB free hard drive space
  • Network adapter connected
  • Note: ultra-wide monitors not supported
  • uc plus MAC Requirement:
  • OS: macOS Version 10.14: Mojave / 10.13: High Sierra / 10.12: Sierra / OSX V 10.11:El
  • Intel processor
  • SVGA display
  • System Memory: 1GB
  • 1GB free hard drive space
  • Network adapter
  • A: uc plus Server Requirements - Single site: up to 30lines/50extns/500calls p/hr:
  • OS: Win Server 2019/2016/2012/2012 R2 / 2008 R2 / Windows 10/8.1/8 (Desktop mode) / Win 7 Pro 32 & 64 bit.
  • Note: ucplus is not supported on a Windows server that is also configured as a Windows domain controller.
  • Processor: Dual Core
  • System Memory: 4GB
  • 20GB Free HDD space
  • Network adapter (not wireless)
  • Virtual environments supported:
  • VMware,Hyper-V.
  • Open full specs sheet
    A: In all cases PBX systems will require some minor configuration. PBX licensing is also required in most cases - see 'Supported PBX' We will assist your PBX vendor with requirements, configuration specs, & helpdesk support for installations
    A: Yes it is the same tried & tested software suite as Samsung Xchange. However we have a new updated version for the NEC platform & more